Stop Duplicate Emails - Outlook 2000-2003

If you are receiving multiple copies of the same email, please review the instructions. This is a problem with Microsoft Outlook, NOT with our email server.

5 STEPS TO PREVENTING DUPLICATED EMAILS

1 . Download and install the latest Microsoft Office XP Service Pack and Patches. This is most easily done by accessing the link to Office Update from, http://windowsupdate.microsoft.com

2. Increase your server timeout settings to 10 minutes

• Open your Outlook Software
• At the top, select » Tools »E-mail accounts
• Select "View or change existing e-mail accounts" and click Next
• Select the account corresponding to your email account
• Click the "Change" button.
• Select "More Settings" towards the bottom
• Select "Advanced" tab
• Server Timeouts (Increase from 1 minute to 10 minutes)

3. Empty the Deleted Items folder only when Outlook is not checking e-mail in the background.

4. Configure Outlook so as not to check e-mail more frequently than ten minutes.

• Open your Outlook Software
• At the top, select » Tools » Options
• Select "Mail Setup" Tab at the top
• Select "Send/Receive" button
• Under "Setting for Group/All Accounts", make sure the following is NOT selected - "Schedule an Automatic Send/Receive Every ___ Minutes". This should be unchecked or set to 5 or 10 minutes
• Select the account corresponding to your

5. Configure Outlook to download complete Item including attachments.

• Tools|Send/Receive settings
• Define Send/Receive groups.
• Click to select the group name, and then click Edit.
• Under Accounts, click to select the POP3 account.
• Download complete Item including attachments.